Latest news:  it’s one month since Tropical Cyclone crossed the WA coast leaving 31,500 homes and businesses without power. Since then, Western Power crews deployed across the Mid-West and Wheatbelt have worked to identify hazards, repair or replace damaged infrastructure, and restore power.   Around 794 properties now remain to be restored in areas worst affected by the cyclone. 


Reconnecting power

Even once our infrastructure is replaced, your power may not be back on. There may be additional steps that some residents and homeowners may need to take:

  • Customers will receive an SMS once power has been restored to their area. Once they have received an SMS, they must check their meter box for tags, follow the information on them, and engage an electrical contractor if required. If they still do not have power after following these steps they must  call us on 13 13 51.
  • Once an electrician has inspected your property, and placed an orange tag on your meter box, the electrician must contact Western Power and notify them that the property is ready for reconnection after fault. Western Power then creates a job that is placed in a queue for a reconnection crew to restore power supply. Wherever possible we are working to restore all properties in the queue that are in a particular street or are closely located. We assure customers that we are working as quickly and safely as possible to process and restore outstanding connections.  
  • Anyone who remains without power should ensure their main switch is turned off in preparation for energisation.  
  • Once your property has been reenergised your power supply might not be restored as there are additional steps you may need to take. If your main switch is back on but you do not have power after energisation please report this to 13 13 51.  
  • If you have a network connection that you no longer require, you can apply for this to be abolished.  It’s free of charge for customers affected by the cyclone. Please contact 13 10 87. 



  • The backbone lines from Three Springs to Mingenew, Three Springs to Moora, and Three Springs to Latham lines are now energised.  Three Springs to Moora has been returned  to service  and Three Springs to Mungarra is expected to take a few weeks to return to service. 
  • Construction has started  on the spur lines in the area. 
  • The Mungarra to Geraldton transmission line has been restored. 
  • Close to 150 crew members remain in the area to repair the network. 


Northampton and surrounds  

  • Northampton townsite has been reenergised with power supply restored. 
  • Two extra reconnection crews from Perth are attending reconnections in Northampton townsite.  
  • All of the townsite has been inspected and `Your Action’ and ‘Customer Disconnection’ packs have been issued.   


Kalbarri and surrounds  

  •  Crews are continuing to work through reconnections, with two crews  commencing work in the townsite on Monday 10 May. 
  • Hazards and construction work is continuing on the backbone line that runs between Northampton and Kalbarri.  
  • Customers in Kalbarri are being supplied by  multiple generators   while we restore the backbone line from Northampton so the town can be powered without the generator. 
  • Repairs on the line between Northampton and Kalbarri are continuing with work approximately 46% complete.   
  • Construction is underway, and hazards being removed on the spur lines that services Nabawa and East Nabawa.   
  • The Kalbarri Microgrid experienced minor damage from TC Seroja, meaning programming and commissioning will be delayed. The microgrid and its battery energy storage system can only provide power if there is a network of poles and wires. As the cyclone severely damaged the 6.6kV network in the Kalbarri townsite, the battery cannot deliver power. 


Areas surrounding Horrocks, Port Gregory, Alma and Ogilvie 


  • Work is approximately 48% complete in this area. 
  • Work is continuing on the backbone between Northampton and Kalbarri. 
  • 50 poles and around 800km of power line need to be repaired. 
  • Port Gregory has been returned to the South-West Interconnected Network (SWIN) and the  generator has been removed. 
  • We are assessing repairs to be done on the spurs north of Horrocks.  
  • 40 customers remain without power in Alma. 
  • We have crews working on the Northampton to Kalbarri backbone line after which they will focus on Alma, which is on a spur line.  
  • This could take up to two weeks as part of a phased approach to restore power and we appreciate the community’s understanding of the necessity of this approach. 
  • The extensive damage caused to some parts of the network have impacted some communities more than others and we assure those customers still affected that we are working as quickly and as safely as possible to restore power. 



  • The townsite has been restored with power.   
  • Work is continuing on the spurs off the Mingenew to Perenjori line. 



  • Work is continuing on the spurs off the Morawa to Canna line. 


Areas surrounding Northampton, Nabawa, Dongara, Geraldton, Port Denison 

  • Work is continuing on the spur lines which run off the backbone between Geraldton and Northhampton via Nabawa. We anticipate work on this will be complete by Friday 14 May.  
  • All spurs off the line which runs direct from Geraldton to Northampton are energized.    
  • Crews will then move to work on the spur line that runs off the backbone from Geraldton to Dongara, starting Wednesday 12 May.   
  • There are at least 40 poles and powerline to be repaired between Allanooka and Mt Horner.   
  • Crews are working in the Walkaway area replacing poles and powerlines. 
  • Work is approximately 98% complete in this area.  


Ajana West Binnu, Binnu 

  • Hazards and construction work is continuing on the backbone line that runs north of Northampton to Ajana. There is a large amount of damage in this area and we anticipate that construction will take until around 27 May to complete.  
  • The backbone was restored yesterday but an outstanding fault is being investigated. 
  • We are taking the opportunity to improve network reliability in the area.  
  • The backbone from Alma to Binnu is scheduled to be restored today. 



  • Hazards are being cleared and construction work is taking place on the backbone that runs from Nabawa to Yuna.  
  •  The backbone has been partially restored and nine spurs between Yuna to Naraling were restored yesterday. 
  • We will then move on to work on spurs over the next fortnight. 
  • Work is approximately 60% complete in this area.  


Mullewa, Wongoondy, Pindar, Devils Creek, Eradu, Wicherina 

  • Woongoondy:  The line that runs from  south of Mullewa to Wongoondy has been restored. 
  • The backbone to Mullewa has been restored.  
  • Work continues to repair the large amount of damage to spurs in this area including Eradu, Wicherina, Devils Creek and Tenindewa and we’re continuing to find hazards as we progress through.    
  •  As work winds up in other areas, those resources will be deployed to the area.  
  • Work is approximately 45% complete in this area.  


Latham, Bunjil 

  • 98% complete, poles to be cleared from farms.  


Morawa, Perenjori 

  • 100% Complete, all customers restored.  



  • The main line to the Perenjori townsite has been energised.  Most surrounding areas have power.  
  • Around  8 homes and businesses remain without power.  
  • Work is continuing on the spurs off the Morawa to Perenjori line. 


Canna, Tardun 

  • 98% complete.  


Holmwood, Mingenew 

  • 98% complete. 
  • All hazards cleared. 



  • 42 townsites in the Wheatbelt have now been restored to power.