Report an Issue Or Lodge an Enquiry

At the Shire of Chapman Valley, we value hearing from our community. Whether it’s letting us know about something that needs fixing, giving us feedback, or raising a concern, your input helps us keep our Shire a safe and welcoming place to live.

By working together and keeping us informed, we can continue to improve our services, protect our environment, and strengthen our community. Thank you for taking the time to reach out to us.

Please select one of the below tabs to begin. 

• Report an Issue
• Online Enquiry
• Complaints

 
Reporting Local Issues:

If you’ve noticed something like damaged roads, street signs, dumped rubbish, vandalism, or other maintenance matters, you can let us know quickly and easily through the below Snap Send Solve Web App. Simply click through, provide the details, and your report will be sent directly to our team for follow-up.

Get the app and start snapping on the go! 

 

 
Enquiries & Feedback:

For general questions, service requests or feedback, please use the interactive form below. This is the best way to ensure we have all the right information to respond to you.

Contact Details

Full Name*This field is required.

* Required Field.

Email Address*This field is required.

* Required Field.* Please enter a valid email address to continue.

Phone Number*This field is required.

* Required Field.* Please enter numbers only in this field.

Preferred Contact Method*This field is required.

EmailPhone

Type of Submission*This field is required.

General EnquiryService RequestFeedback

Details

Subject*This field is required.

* Required Field.

Your Message*This field is required.

* Required Field.

Supporting Documentation

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Submit a Complaint:

A formal complaint can be made using the interactive form below. 

Complaints will be governed by the Shire's Complaints Handling Policy (CP-003) which can be located in our Governance Policy, Procedures & Guidelines Manual.

Contact Details

Full Name*This field is required.

* Required Field.

Email Address*This field is required.

* Required Field.* Please enter a valid email address to continue.

Phone Number*This field is required.

* Required Field.* Please enter numbers only in this field.

Preferred Contact Method*This field is required.

EmailPhone

Complaint Details

Complaint Subject*This field is required.

* Required Field.

Details of Complaint*This field is required.

* Required Field.

Date of Incident/Issue*This field is required.

* Required Field.

Time of Incident/Issue*This field is required.

* Required Field.

Location of Incident/Issue

Have you already spoken to a Shire staff member about this matter?*This field is required.

YesNo

If yes, please specify: *

* Required Field.

What outcome are you seeking?

Supporting Documentation

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Max File Size: 35.00 MB
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Privacy & Declarations

Privacy & Acknowledgement*This field is required.

I understand that the Shire may need to contact me regarding this complaint, your information will be managed in accordance with the Shire’s privacy policy.I confirm that the information I have provided is true and accurate to the best of my knowledge.

Signature*This field is required.

* Required Field.

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